FAQs
General
Are you insured?
Yes, WagWorks is insured to professionally care for dogs across all the services we offer with specialist animal-related industry insurer, Cliverton.
Are you licensed?
Yes, our daycare licence was awarded five stars by our local borough council, Hammersmith & Fulham. Our licence reference number is: 2024/00976/ANIMBD
Membership
How do I become a member?
It’s very simple! Head to our website, click on ‘Become a Member’ and complete a short questionnaire based around your dog’s health, personality and temperament. We ask for a few details at this stage so that we already have an understanding of your dog’s individual needs and what you are looking for.
You’ll then be able to select a date and time either for a Meet & Greet in person with our membership team. The meeting is a chance for you to ask any questions and for us to get to know more about you and your dog, from your lifestyle and preferences, to your dog’s health, temperament, likes and dislikes. We can then gauge the suitability of your dog to our environment and ensure we tailor their experience from the moment they set paw in the Club.
All being well, we will then invite you to become an official member and you’ll have the benefits of our dog-loving Fulham community, events and exceptional services.
Please note: you will need to provide your dog’s up-to-date medical records (which you can request from your vet) before becoming a WagWorks member, including assurance that your dog is fully vaccinated, so please have these ready to avoid any delay in signing up!
What vaccines does my dog need to attend daycare?
Your dog must be up to date with routine annual vaccinations (DHP, L4) and Kennel Cough (KC).
What’s your neuturing policy?
Females must be spayed by the time they are 1 year and 3 months.
Do I have to commit to a weekly slot?
No, you are given credits depending on what tier you choose and you can use them whenever you need to. You can also purchase additional daycare credits too.
